Ignorance is Bliss Because Smartening is Hard

I’ve watched a lot of finger-pointing this week as folks on either side of the Olympics opening ceremony brouhaha have become Internet-fueled art historians, art critics, mind readers and apologists. The number of reports available on the subject is overwhelming, and none of us is capable of absorbing and making sense of them all — yet many people are pleased to share what understanding they think they’ve gleaned. (If ever there were a good use case for the automatic aggregators commonly passed off as artificial intelligences, collating and distilling all of that data would be it … except they can’t be trusted because their programmers seem to have inserted curious biases into them.)


(Image: “Knowledge over Ignorance,” by thepixelsmith, on DeviantArt under Creative Commons.)

As the opinions and reference sources (complete with hyperlinks) flew back and forth, often with unnecessary barbs and insults, I thought about how hard it is for us to consider deeply and honestly opposing viewpoints and reportage that contradicts what we think we know. Robert A. Heinlein once wrote that “To stay young requires the unceasing cultivation of the ability to unlearn old falsehoods,” but it ain’t easy. And I was reminded of this passage:

Everyone is familiar with the experience of learning something, believing it to be true, and finding out later it was not quite accurate. Perhaps the difference was in the details—learning that the planet has two north poles, geographic and magnetic, for instance—or perhaps what we learned was false or incomplete, e.g., the characteristics of life at one or both of those poles. We “learned” that the moon was made of green cheese, that Mars had canals, and that the solar system had nine planets; one was nonsense, one supposition, and the third science; but, after the discovery of the tenth planet (at the time “2003 UB313,” now Eris) and then the rejection of it and Pluto as true planets in favor of the “dwarf planet” designation, we now know that all three things we learned were wrong—or, in the last case, premature.

This process—collecting new information, enjoying or enduring new experiences, and reevaluating what we learned—can be uncomfortable, so we may not appreciate it at the time. We may think of it as going through intellectual and emotional growing pains. But when it comes to history, this growth experience can produce mistrust if we put too much stock in what we already learned. We may deride new interpretations as “revisionist history,” forgetting that all history must be subject to revision —literally, “looking again”—as new facts are discovered.

Unfortunately, facts are not always recognizable or readily available. Where facts are obscure or absent, we must interpret, interpolate, and speculate in order to derive anything approaching understanding or discernment. This is a natural process, i.e., inherent to our nature as thinking beings, and we routinely accept an abridged understanding of things that cannot be proved by fact or rationale.

(If you’re interested, that’s from the preface to this book.)

The problem is when we think we know quite well, thank you very much, and how dare you present us with new information or contradictory facts to chip away at the edifice of our understanding? And when different authorities present alternative explanations, how dare you imply that our choice of one over the other was misguided? And so forth, and so on, with our emotions ratcheting higher with every comment.

Sometimes returning to the Garden, to the Age of Innocence, seems all too tempting. But would it be more satisfying? I’m not sure.

___

For other musings and oddball ideas, see
– My Latest Release! Elements of War (paperback)
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Now Available: Elements Of War

My new nonfiction book, Elements of War, is now available as both an e-book and a trade paperback.

ELEMENTS OF WAR, cover by Christopher Rinehart
(Elements of War, cover by Christopher Rinehart.)

The book offers a decidedly nontraditional look at war, and questions some of the fundamental ideas that many of us learned in our professional military courses. It may even be a bit controversial in places.

I was very pleased that last weekend the e-book qualified as a “#1 new release” on Amazon in two categories: Military Strategy History, and Epistemology. But I’ll be even more pleased if readers find something interesting in the book!

If you know of someone who might be interested but who doesn’t follow my blog, please share this with them — and thanks in advance!

___

P.S. My previous blog entry, “Different Degrees of Victory … or Defeat,” included an excerpt from chapter 24 of the book, if you want to look at that.

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Measurement, Knowledge, Management, and Science

(Another in the series of quotes to start the week.)

Nearly everyone who has studied science knows the name “Lord Kelvin,” if only for the absolute temperature scale which bears his name. William Thomson, 1st Baron Kelvin (26 June 1824 – 17 December 1907) was a physicist and engineer from Belfast, Ireland, who did foundational work in thermodynamics and electricity at the University of Glasgow in Scotland. He was knighted by Queen Victoria in 1866 for his contributions to the transatlantic telegraph. In 1892 he was the first British scientist to receive a noble title and a seat in the House of Lords. As noted above, “Kelvin” was part of his title, rather than his actual name; it referred to a river which flows by the University of Glasgow.

In 1883, when he was still Sir William Thomson, he gave a lecture on “Electrical Units of Measurement” in which he said,

I often say that when you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot measure it, when you cannot express it in numbers, your knowledge is of a meagre and unsatisfactory kind; it may be the beginning of knowledge, but you have scarcely, in your thoughts, advanced to the stage of science, whatever the matter may be.

This quote is nicely precise, as we might expect of a 19th century man of science. As such, it contrasts with one of the pernicious lies of modern management that still traps well-meaning but poor-thinking people today: specifically, the idea that “you can’t manage what you can’t measure.” That quote is often (but wrongly) attributed to Peter Drucker, and it may be that no one knows who originated it. But it is, as Dr. W. Edwards Deming frequently pointed out in his seminars, a myth.

The truth is, every day we encounter situations involving variables that we cannot measure. Sometimes they are things that could be measured if we had sufficient instruments and time to devote to the effort; sometimes they are things that are ineffable, and for which devising a measurement would be folly. We still have to manage those situations and navigate our way through them; we cannot throw up our hands in despair simply because the situation did not come with a convenient set of measurements and statistics attached to it.

Sometimes the people who proclaim that measurement is necessary to management are in the business of selling measurement practices or techniques. And they may take advantage of managers who have never had to measure things in the real world. Those managers would do well to apply a little skepticism and heed the words of William Bruce Cameron, who said in the 1958 article “Tell Me Not in Mournful Numbers,”

Counting sounds easy until we actually attempt it, and then we quickly discover that often we cannot recognize what we ought to count. Numbers are no substitute for clear definitions, and not everything that can be counted counts.

In 1963, Cameron elaborated by writing, “not everything that counts can be counted, and not everything that can be counted counts.” How many managers would benefit from understanding that!

Often when managers decry the lack of measurements to justify the decisions they wish to make, they do so without any real appreciation for the difficulty of measuring things with accuracy and precision. Their bathroom scale works, though they may not like what it reports; the gauge in their car indicates its fuel status with some reliability; these and other experiences lead them to expect to receive similar reports of progress or status on whatever aspect of the business is under their scrutiny that day.

Which brings us back to Sir Thomson, Lord Kelvin, and his observation about measurement. He wisely allowed for the possibility of not being able to measure something — thus, that late 20th century management aphorism, whatever its source, was invalidated roughly a hundred years before it was spread! While he then said that our knowledge of a thing may be stunted by lacking measurements for it, that does not mean we have no knowledge of it at all; even “the beginning of knowledge” is knowledge of a sort. But what was Kelvin’s interest in measurement? Was it management? No! It was science.

And, though managers may like to claim otherwise, management is not science.


(Image: JPL imagery from the Jason-2 satellite, showing “Kelvin Waves” — named after Lord Kelvin, who discovered them — moving eastward along the equator.)

That’s all I have to say on the subject, at the moment, but I’d be happy to discuss it at length if you like. Meanwhile, I hope you have a good week!

___
P.S. Last week I mentioned possibly ending this series, and I’m still undecided on that point. Let me know if you have feelings about that, one way or another.

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The Power of a Single Thought

I had a dream last night, but I can’t remember anything about it because in that tenuous state between sleeping and waking I had another thought — specifically, an idea related to a short story I plan to write — and that thought drove every vestige of the dream from my mind.

And, in the process, it impressed upon me the power of a single thought: that it only takes one single thought to crowd out all other thoughts. One single thought, if we concentrate strong enough on it or if we find it sufficiently compelling, will color our perceptions and bind us in mental chains.

I admit that this observation is not really new or particularly profound — others have pointed out our tendency to hold on to and defend various ideas in the face of contrary evidence — but it hit me this morning in a powerful way.

Consider this: complete each of the following sentences with the first thing that comes into your mind.

  • Hillary Clinton is a __.
  • Donald Trump is a __.
  • Gary Johnson is a __.
  • Jill Stein is a __.

Locked and Loaded

What strong chains we forge to bind our thinking! (Image: “Locked and Loaded,” by Thomas Hawk, on Flickr under Creative Commons.)

 

Was your first thought about each of them positive, negative, or neutral? It likely depended on where you fall along the political spectrum and, in the case of the Libertarian and Green party candidates, whether you know much about them at all.

Now, consider each of the following statements that may be considered observable facts:

  • Hillary Clinton is a lawyer.
  • Donald Trump is a businessman.
  • Gary Johnson is a businessman.
  • Jill Stein is a doctor.

How do you react to those simple statements about the career paths of the candidates, based on your first thought about each of them? Do you find that the first thing that came to mind earlier influenced your reaction to the next thing that was presented?

It seems to me that those first thoughts become our filters, the lenses (rose-colored or otherwise) through which we see the world. The first thought, especially if it conveys a value judgment, becomes, if you will, a self-fulfilling mental prophecy.

This applies to more than just politics, of course, but the political example occurred to me this morning because it’s particularly timely. In some respects this tendency is wired into the way we think and learn: according to Theory of Knowledge, we form concepts and then test those concepts against reality, but sometimes our concepts affect how we perceive reality. As a result, I’m not sure any of us can (or if it would even be desirable to) remain completely objective, with neutral impressions of everything. We are not Vulcans, after all.

But maybe, if we recognize this mechanism in our own thinking, we can be a bit more accepting, a bit more forgiving, not by rejecting our first thought or convincing ourselves that our first thoughts are wrong, but simply by recognizing that our first thought may be incomplete.

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Monday Morning Insight: Finding Out What We Don’t Know

(Another in the continuing series of quotes to start the week.)

 

Today is Napoleon Bonaparte’s birthday (15 August 1769 – 5 May 1821), so you might expect that I would discuss a Napoleonic quote. I could — he has a plethora of quotes including a phrase I use rather a lot (“From the sublime to the ridiculous is but a step,” he said) — but Napoleon was kind of a jerk. Sure, he sold us Louisiana and a whole lot more, and he was a skilled military commander, but this week’s quote comes from the commander who bested him at Waterloo: the Duke of Wellington.

In addition to being a celebrated military leader in sixty different battles, Field Marshal Arthur Wellesley, the first Duke of Wellington (1 May 1769 – 14 September 1852), was a Member of Parliament and twice Prime Minister of Britain. I think one of his most interesting quotes is

All the business of war, and indeed all the business of life, is to endeavour to find out what you don’t know by what you do; that’s what I called “guessing what was at the other side of the hill.”

Hill

What’s on the other side? (Image: “Hill,” by Henry Burrows, on Flickr under Creative Commons.)

 

I like that because so much of what we do, and so many decisions we make in our lives, are based on our guesses about conditions that we aren’t sure of — what’s on “the other side of the hill” — combined with our predictions of what will happen if we take this action or that. According to Theory of Knowledge, we test our guesses and predictions against experience and thereby prepare ourselves for the next decisions we must make, and the next, and so on.

So, whatever decisions you have to make and whatever unknowns you face, may all your guesses be accurate, your predictions sound, and your courage strong.

Have a great week!

___
P.S. As for the quote itself, I found it in a number of different places but the attribution seemed odd. It was twice dated 10 days before the Duke’s death, yet once it was referred to as being included in a book covering an earlier period of his life. That’s a bit of a mystery, but I still like the quote.

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